Contact Us


Before contacting us, please review the most common questions below:

  • Where is my order?

    A: First, please make sure that you ordered from ItalianCharms.com.

    - Many websites exist with similar names but they are not operated by us.
    - Our order numbers start with 5**** (Five Numbers, No Letters), any other number was not ordered from us.
    - We only ship to the United States, if you ordering from other country, it was not ItalianCharms.com

  • How long will my order take to arrive?

    A: We will process your order within 2-3 business days after your order is received. Please allow an additional 2-3 business days for custom items.

    Free Shipping for orders above $5.00 (before tax) - USPS First Class (please allow 7-10 business days)
    Economy $2.49 Shipping - USPS First Class (please allow 7-10 business days)
    Flat Rate Shipping $8.50 - USPS Priority Mail (please allow 3-5 business days)

  • Where is my tracking number?

    A: Only Flat Rate Shipping (USPS Priority Mail) offers tracking. All other shipping options do not offer tracking. If you choose Priority Mail, your tracking number will be emailed to you when it ships.

Our Mailing Address

Italiancharms
Italiancharms
6507 Pacific Ave
#166
Stockton, CA 95207
Telephone
(209) 787-0346

Contact Form